Which are the main challenges of Customer Service? Does it have the importance it deserves within the organization? This video is the first in a series that will tell you about Customer Service professionals' real life: their challenges, their day-to-day. They want to share it with you and hope you get involved and give your feed-back.
this project and help us give Customer Service the importance that it really has.
If you are a Customer Service professional, share your experience!
Visit our HOW TO PARTICIPATE section and learn how to join our project.
Esker has been providing Customer Service Managers with automation solutions for a few years now. During this time, we were able to learn about their concerns and challenges.
Now, we want to share the information they all have provided us in the form of a series of chapters, all videos filmed with professionals talking about their experience.
We hope you enjoy the project and contribute to giving Customer Service the importance it deserves.
HOW IMPORTANT IS ORDER MANAGEMENT?*
consider it as
STRATEGIC FOR THE SALES CYCLE